Support Services

In addition to desktop application and operating system support, Add-On Data’s toll-free Help Desk can also function as your IT department, providing training, procurement, configuration, maintenance, dispatch, software support, project management, and management reporting.

Staffed by trained engineers, Add-On Data Help Desk services include:

• Desktop application and operating system support
• Custom application support for proprietary software
• Hardware break/fix dispatch service
• Remote monitoring and management of networks and PCs
• Internal moves, adds, and changes
• Virus eradication
• Remote network administration and procurement services of PC desktops, laptops, servers, and peripherals